My setup:
- Orbi Router Wired to an Arris Modem (Not a Modem router combo) in the upstairs office
- Orbi Satellite In the living room
- 950sqft Apartment
Model:
NetGear Orbi AC3000 RBR50 Tri-Band
Firmware: Latest Version 2.5
Problem:
I recently purchased the Orbi thinking that I could use the satellite as a way to run a wired ethernet connection to my devices in my living room. I live in a 950sq ft. Apartment. To setup the router I used the Orbi Application on Android. The problem that I continue to have is that my Orbi Router, on the app, is showing its status as going offline and online repeatedly. For example, it will show as online for about 5-10min and then refresh and show as the status being offline. However, even when the application is saying that my router is going offline, I still have an internet connection and can run a speed test on all devices. This seems to be a very strange issue as I have not been able to find another post from someone with this problem. This issue even happens when I unplug the Satellite and only run the Router. I would very much like to take advantage of the Satellite but im not sure that plugging it back in may make the situation worse.
This issue is troublesome as it's a very expensive router and I would like to be sure that my internet connection is absolutely stable. I really hope that I'm not missing something simple here.
Things I've Tried:
- Factory Reset 3 Times and repeated the installation process
- Called Netgear and was told to just disconnect the Satellite and use the Router since I have a small place because the satellite and router might be causing interference (This is unlikely as it still happens with the Satellite turned off)
-Tried to reduce Transmission Strength on 2.4 and 5ghz bands and problem still persists
