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Forum Discussion
Orbi Sat RBS10 blinking red light
Hi guys. Just got the Orbi RBK12 this past Friday 4/24. When I set it up the first time everything worked. The router was active, the satellite RBS10 was recognized and online, updated the firmwar...
This very same thing just happened to me. I took these sats straight out of the box. Powered them up, got them connected, the app did a firmware upgrade and everything was nice. I decided to do some rearranging after the initial installation so I unplugged them. When I plugged them back in, all 3 of them are blinking red, refusing to be reset.
I tried the live chat throught the app. Was asked a ton of questions, at the end was told to call the 800 number for tech support. So i called the number, bunch of questions again, then proceeded to perform the reset steps. First was a 12 second reset, nothing red blinking light, then the 30-30-30 reset, nothing red blinking light. The support technician told me to return it to the store I purchased it from and get a new one. Great. Of course the store is out of stock. I may get the Orbi Nighthawk instead (router and satellite combo), but let me see if they have the same issues as this one.