Orbi Satellite RBR50 Not Connecting via Ethernet

[TomLokey]

Was previously able to access my RBR50 settings via ethernet connection by going to orbilogin.com.  Recently purchased new laptop and now get error screen saying I'm not connected to the Wi-Fi network.  Have tried suggested corrective action and several browsers without success.  I am able to access the router using the Android app.  Any suggestions for connecting via my laptop?  Thank you.

[TomLokey · Accepted solution]

Thanks to all.  Finally found an ethernet conflict in Windows settings, and all's right with the world.

[ekhalil]

Is your new laptop connected to Wifi or Ethernet to Orbi? Can you browse to any other site from your new lapop?

[TomLokey]

I've tried accessing the Orbi configuration with my laptop using both Wi-Fi and hardwired ethernet connection, and neither works.  And yes, I am able to access every other Internet site I've gone to.

[DickDuke]

Perhaps you can access the router by browsing to its IP address.

unless you changed it, it will be 192.168.1.1

So http://192.168.1.1 will bring you to the login

[TomLokey · Accepted solution]

Thanks to all.  Finally found an ethernet conflict in Windows settings, and all's right with the world.

[ekhalil]

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@TomLokey wrote:

Thanks to all.  Finally found an ethernet conflict in Windows settings, and all's right with the world.

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Great that you got this sorted out!