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Forum Discussion

rampi's avatar
rampi
Guide
Nov 25, 2017

Orbi Satellite connects to Router on 2.4G

Hi,

I just setup my system a few days ago. It is working fine. Setup was a breeze and coverage is good. 

 

 I see that that the satellite is connected to the router on the 2.4G. Is that expected?

I was reading somewhere that the satellite connected to router on a dedicated 5G channel.

Router Firmware Version
V2.0.0.74

 

The other devices are connected to the router on 5G channel.

It is working fine. Just wanted to confirm that it is okay for satellite to connect to the router on 2.4G.

 

Thanks,

Rampi

 

 

Troubleshooting

5 Replies

  • RogerSC's avatar
    RogerSC
    Virtuoso
    Nov 25, 2017

    Yes, the satellite and router units are connected on both 2.4GHz. and 5GHz.

  • st_shaw's avatar
    st_shaw
    Master
    Nov 25, 2017

    If the satellite connects on 2.4 GHz, that generaly indicates the 5 GHz signal is too poor to connect to the router.  I would suggest relocating the Orbi router and/or satellite so they are closer together or have fewer walls between them.

    • rampi's avatar
      rampi
      Guide
      Nov 26, 2017

      Thanks for the suggestion. Will try out what's possible.

      The satellite connecting to the router on 2.4G does not seem to be affecting performance though - atleast for the usage at home.

      • RogerSC's avatar
        RogerSC
        Virtuoso
        Nov 26, 2017

        When I look at my wireless with Wi-Fi Analyzer, I always see an unlabeled SSID on both 2.4GHz. and 5GHz. And yes, I get full speed despite that. Don’t really know how the Orbi divides its backhaul traffic between 2.4 and 5GHz., just that it has an available network on both bands. Works really well, totally stable.

  • zap1's avatar
    zap1
    Tutor
    Nov 26, 2017
    rampi wrote:

    Hi,

    I just setup my system a few days ago. It is working fine. Setup was a breeze and coverage is good. 

     

     I see that that the satellite is connected to the router on the 2.4G. Is that expected?

    I was reading somewhere that the satellite connected to router on a dedicated 5G channel.

    Router Firmware Version
    V2.0.0.74

     

    The other devices are connected to the router on 5G channel.

    It is working fine. Just wanted to confirm that it is okay for satellite to connect to the router on 2.4G.

     

    Thanks,

    Rampi

     

    FYI,...I just setup my RBR50 & RBS50 system and I see (on ATTACHED DEVICES page on the Router) the Satellite & Router are connected on 5Ghz channel