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Orbi Satellite not connecting
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2017-09-17
04:51 PM
2017-09-17
04:51 PM
Orbi Satellite not connecting
My Orbi satellite refuses to connect. I have 2 satellites and, up until about a month ago, both worked great. Since then, one of them has been extermely flaky. I've wasted quite a few hours troubleshooting including:
- upgraded all three devices to V2.0.0.72
- reset the problem device multiple times
- moved the problem device next to the router
I just tried 3 times to connect after resetting and it lights up magenta each time. It is extermely frustrating, especially considering how expensive the system is. Before I waste another $50 on support, can anyone from NETGEAR HELP?
Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 2
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2017-09-19
10:34 AM
2017-09-19
10:34 AM
Re: Orbi Satellite not connecting
Hello atatiyants
Can you send me a PM with some contact info I will have support work with you.
DarrenM
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