Orbi Slow Wifi Speed with xfinity Gigabit

[JpNadz75]

Hello, 

I upgraded to xfinity gigabit today and have made zero adjustments to my wifi settings.  I am only getting 12 Mbps on my iPhone 7. My iMac is getting 860. 

Access control is off, WMM is off... what else am I missing.  Nothing has been updated.   Any help is appreciated. 

[JpNadz75 · Accepted solution]

Factory reset the Orbi. Did all of this with the new modem off. Now getting 300+ Mbps on these.

[FURRYe38]

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Try enabling Beamforming and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings.

[JpNadz75]

Brand New Motorola MB8600.  DOCSIS 3.1 

Firmware V 2.3.5.30

Enabled WMM and Beamforming.  Waited a few miniutes and still getting only 12 Mbps download and getting 20Mbps upload.

[JpNadz75]

And the ping is 8ms on my iPhone 7 when running speedtest through the speedtest app

[JpNadz75 · Accepted solution]

Factory reset the Orbi. Did all of this with the new modem off. Now getting 300+ Mbps on these.

[FURRYe38]

Sounds like a misconfiguration. Glad the reset worked. 

Enjoy.