Orbi Support

[hughesrob]

Can anyone guide me how to get support from Netgear?  I've raised 7 support cases regarding Orbi.  All of them have been "Closed due to Inactivity" by Netgear.

I've also tried chat and phone but get no response.

How do I get Netgear to do some activity, rather than simply close my support cases?

[hughesrob · Accepted solution]

Thanks for such a prompt response.  Will follow your advice.

Many thanks

[FURRYe38]

I would contact a forum moderator and see if they can help out.

@Blanca_O 

Also please post here on the problems your having with Orbi and maybe we can help you out some. Please give details. 

[hughesrob · Accepted solution]

Thanks for such a prompt response.  Will follow your advice.

Many thanks

[FURRYe38]

Good Luck.