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Forum Discussion
lokimon
Apr 10, 2020Tutor
Orbi: Why do I have to factory reset to get Attached Devices to show?
Firmeware version: V2.5.1.8 For some reason, every month or so, my Orbi loses the ability to show attached devices. And then it is factory reset time. Why? What's going on? This supe...
- Apr 13, 2020
So I didn't end up factory resetting the router. It just seemed like such a drag to figure out which device was which and reenter names for them.
Saturday and Sunday the attached devices list still said 0 satellites, 0 attached devices.
This morning I was about to bite the bullet and factory reset, but got distracted with something else.
This after I was going back to it, when lo and behold, the attached devices list started working again.
Still on V2.5.1.8
Retired_Member
Apr 10, 2020
lokimon wrote:
What is good?
And is downgrading possible?
go to the dowload area and enter your model number
I'm running RBR50 (Orbi Router) Firmware Version 2.3.5.30 since Oct 2019
lokimon
lokimon
Apr 13, 2020Tutor
So I didn't end up factory resetting the router. It just seemed like such a drag to figure out which device was which and reenter names for them.
Saturday and Sunday the attached devices list still said 0 satellites, 0 attached devices.
This morning I was about to bite the bullet and factory reset, but got distracted with something else.
This after I was going back to it, when lo and behold, the attached devices list started working again.
Still on V2.5.1.8
- FURRYe38Apr 13, 2020Guru - Experienced User
Glad it's working. Please mark your thread as solved so others will know.
Please do a backup configuration to file for safe keeping. Helps save time if a reset is needed in the future.
Enjoy. :smileywink:
lokimon wrote:So I didn't end up factory resetting the router. It just seemed like such a drag to figure out which device was which and reenter names for them.
Saturday and Sunday the attached devices list still said 0 satellites, 0 attached devices.
This morning I was about to bite the bullet and factory reset, but got distracted with something else.
This after I was going back to it, when lo and behold, the attached devices list started working again.
Still on V2.5.1.8
- lokimonApr 13, 2020Tutor
But how would I know if the settings were or were not causing the issues. :)
- FURRYe38Apr 13, 2020Guru - Experienced User
If you hadn't done a reset since last FW update, possible prior residual configurations from last FW version may have become incompatile with newer FW. Sometimes NG makes changes to FW which can cause problems with prior configurations. NG did change the way or how they handle device detection on v2.5.1.8. Sometimes users don't see problems and some do. I tend to reset after each FW update and setup from scratch to avoid problems seen with just applying FW upates and continuing operation. This ensures a good installation of FW and a configuration. I'll then safe off a new backup configuration to file for safe keeping. Saves time if a reset is needed.