×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Orbi Wi-Fi Turning Off

gjayw
Aspirant

Orbi Wi-Fi Turning Off

Noticed over the past month that the Wi-fi from the orbi is momentarily switching off & on, all devices loose the signal then pick it up again, anyone else had this issue and if so how did you resolve it?
Message 1 of 6
FURRYe38
Guru

Re: Orbi Wi-Fi Turning Off

Nobody else reporting anything like this.

Any other wifi nieghbors near by? if so, how many?

Try changing to manual channel 1, 6 or 11.

What FW version are you using?

Distance between satellite(s) and router? Feet?

 

 

Message 2 of 6
gjayw
Aspirant

Re: Orbi Wi-Fi Turning Off

No new neighbors, carried out an RF survey(I’m a network engineer with access to some handy tools) no difference when the Chanels are changed and no interference showing yet all 18 devices lose connectivity for a short period of time, irrespective of whether they are connected to the main orbi or the satellite unit, pretty sure this is an issue with the main orbi
Message 3 of 6
FURRYe38
Guru

Re: Orbi Wi-Fi Turning Off

Try changing to manual channel 1, 6 or 11.

What FW version are you using?

Distance between satellite(s) and router? Feet?


@gjayw wrote:
No new neighbors, carried out an RF survey(I’m a network engineer with access to some handy tools) no difference when the Chanels are changed and no interference showing yet all 18 devices lose connectivity for a short period of time, irrespective of whether they are connected to the main orbi or the satellite unit, pretty sure this is an issue with the main orbi

 

Message 4 of 6
gjayw
Aspirant

Re: Orbi Wi-Fi Turning Off

Already tried changing to channels 1, 6 or 11.
What FW version are you using? V2.1.4.16
Distance between satellite(s) and router? Feet? - 40ft
Message 5 of 6
FURRYe38
Guru

Re: Orbi Wi-Fi Turning Off

Has a full reboot of the system been performed.

Try disabling Daisy Chain, Mimo and Fast Roaming..

I would do as last resort, factory erase and set up from scratch...

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 922 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7