Orbi ac2200 start up

[Pmsmith]

In setting this up, my phone says it is connected but the app says I'm not and cannot finish the setup. What do I do now?

[plemans]

If you're having an issue with orbi, this is the forum for extenders, not orbi. Here's your forum. 

https://community.netgear.com/t5/Orbi/bd-p/Orbi

one thing you can try though is to connect a laptop/pc to the orbi and use the manual setup method. i actually prefer this to the app as it tends to be quite a bit faster and easier than the app.