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Orbi admin via browser keeps prompting for admin name and password

mrhoni
Aspirant

Orbi admin via browser keeps prompting for admin name and password

Using Safari and iMac, I bring up the orbilogin.com.  I'm encountering multiple prompts for the username and password.  Sometimes its possible I misentered the password, but once I'm logged in, when I try to go to one of the functions I get prompted again.

 

Example:

I'm logged in and have the screen with a set of icons.  I click wireless and I'm prompted again for my user name and password. I had to enter the user name and password 2 times and I was pretty careful to not mistype.  Next I pressed the Advanced tab and again I'm prompted for user name and password.

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: Orbi admin via browser keeps prompting for admin name and password

Be sure to clear ALL browser caches before entering into the RBRs web page. 

Try FireFox or Opera browsers as well for Mac.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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mrhoni
Aspirant

Re: Orbi admin via browser keeps prompting for admin name and password

I have Firefox and I can try that as well.  Thanks.

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FURRYe38
Guru

Re: Orbi admin via browser keeps prompting for admin name and password

Smiley Wink

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX800 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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