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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Re: Orbi and Bose Soundtouch

Guytech
Apprentice

Orbi and Bose Soundtouch

Since the last software update to  V1.9.1.12 I have issues controlling my Bose WiFi systems. If the device is connected to a satellite, I cannot control it with a device connected through the router and vice versa. Switching beamforming and MU-MIMO on or off did not change it. Switching satellites off so that only the router works resolves it. Very frustrated...

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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DarrenM
Sr. NETGEAR Moderator

Re: Orbi and Bose Soundtouch

Hello guytech

 

so anytime a unit is connected to a satellite you can not control it?

 

DarrenM

Message 2 of 3
Guytech
Apprentice

Re: Orbi and Bose Soundtouch

Hi Darren

 

Yes, you are correct. At startup the Bose app keeps restarting at 3-4 second intervals. I tried several different things. I eventually deleted the Bose apps on my computers and reinstalled it. Up to now this seems to have resolved the problem. I cannot explain why it seems that  the software update changed it's functionality.

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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