×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Orbi and Circle parental controls

Retired_Member
Not applicable

Orbi and Circle parental controls

So Circles had been working flawlessly for a year.  I'm a premium paid customer.  Suddenly can't manage the Circles firewall - iOS app doesn't recognize Circles....

Verified that Orbi firmware is current version

Completely uninstalled and reinstalled the iOS app on iPad and still like this:

YOUR ROUTER IS COMPATIBLE

Do you wnt to enable Circle on your NetGear Router?

ENABLE CIRCLE button press ....

arrows chasing each other for about 10 seconds

then..

YOUR ROUTER IS COMPATIBLE

Do you wnt to enable Circle on your NetGear Router?

ENABLE CIRCLE button press ....

again and again and again

 

Any help?

 

Model: RBK40| Orbi AC2200 WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Orbi and Circle parental controls

Message 2 of 4
ekhalil
Master

Re: Orbi and Circle parental controls

Please check in the web GUI (use a browser on your PC/Mac to connect to orbilogin.com) that you have Circle enabled as follows:

Namnlöst.png

Message 3 of 4
ekhalil
Master

Re: Orbi and Circle parental controls

Also in the Orbi app on the phone you can activate Circle as follows:

 

1. Go to Home in the Orbi app:

IMG_1634.png

 

2. Settings:

IMG_1631.png

 

3. Parental Control:

 

IMG_1632.png

 

4. Activate Circle:

 

IMG_1633.png

 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1262 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7