Orbi app not launching my samsung galaxy S8

[SSROrbi]

I can not able to open the Orbi app when I click on the orbi icon in my phone(Samsung Galaxy s8+). When I click it trys to open and never opens. Only way I can access from my phone is go to Play store then search for Orbi and then click open then the app is opening.

I uninstalled and re installed and still doesn't work.

Here are the details.

Product Model: RBR50

Serial Number: 4PM7725V04BED

Purchase Date: 2018-12-01

Appreciate any help on this.

[FURRYe38]

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

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@SSROrbi wrote:

I can not able to open the Orbi app when I click on the orbi icon in my phone(Samsung Galaxy s8+). When I click it trys to open and never opens. Only way I can access from my phone is go to Play store then search for Orbi and then click open then the app is opening.

I uninstalled and re installed and still doesn't work.

Here are the details.

Product Model: RBR50

Serial Number: 4PM7725V04BED

Purchase Date: 2018-12-01

Appreciate any help on this.

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