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Forum Discussion
Orbi backhall signal dropping to Zero
When I upgraded to the latest firmware the backhall signal started to drop to zero. It was smooth prior to the upgrade. This has to degrade performance. See below. What can be done?
Boy do I sure have an update for you guys. I just received a brand new in box Orbi Router due to an RMA from support. I simply opened it and plugged it in. I have not connected it to my modem or anything. Here is what I see. I am confident this is a hardware fault affecting probably every single Orbi. I believe Netgear owes a refund due to the warranty unless they can somehow prove this is intentional.
I'm going to be blatantly honest - I straight up did not believe this was happening (universally) until I completely lost connectivity while watching Netflix last night.
I ran the test today, verifying the wifi MAC by iwconfig via telnet, and yep - it's all of us. The backhaul really is completely dropping out on a regular basis.
Netgear, SERIOUSLY?!? You are approaching class-action territory! Acknowledge and fix this! You can see it for yourself with any unit off the shelf running current firmware and an Android phone! This is _not_ a low-cost, throwaway item - it is your flagship $400-500 router!
Rodney