×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973

Re: Orbi loosing Internet Connection

Retired_Member
Not applicable

Re: Orbi loosing Internet Connection

I appreciate every possible theory there is for these problems. However, I'm not ready to get Comcast involved either while the backhaul still looks the way it does.
Message 301 of 302
DarrenM
Sr. NETGEAR Moderator

Re: Orbi loosing Internet Connection

Hello Everyone

 

We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

 

https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

 

If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

 

http://www.netgear.com/support/contact.aspx

 

Thanks

DarrenM

Message 302 of 302
Top Contributors
Announcements

Orbi WiFi 7