Orbi loses internet connection with Comcast

[rodneymiller12]

Having issues with My Netgear Orbi and connectivity to my Comcast modem  At least once a day my orbi loses its internet connection with the modem. I have the modem setup in bridge mode, my router and satellites are up on the latest firmware.  I have noticed that if I take my modem out of bridge mode and shutdown my orbi and use comcast to serve as the wifi router I never lose connection so I know the issue is not with the modem.  Any suggestions where to go to next?  I am not super familiar with all the network settings I can tweak so any and all help is welcomed.

Thanks

[FURRYe38]

Whats the Mfr and model# of the ISP modem? Built in router by chance?

Swap ethernet cables between the modem and router. CAT6 recommended.

---

@rodneymiller12wrote:

Having issues with My Netgear Orbi and connectivity to my Comcast modem  At least once a day my orbi loses its internet connection with the modem. I have the modem setup in bridge mode, my router and satellites are up on the latest firmware.  I have noticed that if I take my modem out of bridge mode and shutdown my orbi and use comcast to serve as the wifi router I never lose connection so I know the issue is not with the modem.  Any suggestions where to go to next?  I am not super familiar with all the network settings I can tweak so any and all help is welcomed.

Thanks

---

[naerok]

this is a known issue documented in this post: https://community.netgear.com/t5/Orbi/What-you-can-expect-with-your-Orbi-system/m-p/1503034#M23257

good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)

see this guy: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1512445#M24230

 Don't listen to the netgear shills on these forums that blame the user and give you the same bs about trying to disable beamforming/mimo or moving the satellites closer to the router.  Waste of time until netgear releases a fix.

[naerok]

good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)

[t_k]

By shills, he's specifically referring to @FURRYe38, who just trolls this forum divving our useless comments.