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Re: Orbi not recognizing Satellite Router
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Orbi not recognizing Satellite Router
Why does my Orbi app say it does not recognize the Orbi satellite but the devices plugged into the satellite router are showing online and active?
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Re: Orbi not recognizing Satellite Router
as in its not showing in the attached device list ?
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Re: Orbi not recognizing Satellite Router
Sorry, yes. When I login to my account. It shows connected but no satellites found. I've logged in from my Galaxy phone, iPad, and directly on the Orbi website. All 3 show the same.
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Re: Orbi not recognizing Satellite Router
Also, I'm noticing that the light on the Orbi Satellite just pulses White and then after awhile turns off. It never goes to a different color. I've tried connecting it right next to the router, 20 feet away with no obstruction and 34 feet away in another room with a wall an dcloset door obstruction.
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Re: Orbi not recognizing Satellite Router
Hello Jtramm
If you haven't already try to factory reset the satellite and then re sync it in the same room as the router.
DarrenM
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SOLVED Orbi not recognizing Satellite Router
I changed the name of my satellite (default was RBS50) to something else and the iOS app would show 0 satellites attached. When I changed the satellite name back to RBS50, presto - app started recognizing it again.
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Re: Orbi not recognizing Satellite Router
I have the firmware V2.0.0.74 and the satellite is placed only 6 feet in sight. It does not show in the app and also does not connect. It worked befor the firmware upgrade RBR 50
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Re: Orbi not recognizing Satellite Router
Are both units on the same firmware version?
DarrenM
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