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Re: Orbi not seen on network

Srobbie
Aspirant

Orbi not seen on network

Hi setting up router app asks to go to WiFi settings and join Orbi - this doesn’t appear in my list

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: Orbi not seen on network

 

Can you set up the orbi using a wired PC and web browser? 

What is the Mfr and model# of the ISP modem the NG router is connected too?

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 2 of 5
Srobbie
Aspirant

Re: Orbi not seen on network

Hi my modem
B-FOCus 0-4G2PCM UK

I could hardwire into a pc ?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 5
FURRYe38
Guru

Re: Orbi not seen on network

Yes. Connect up a wired PC or laptop to the back of the RBR and using a web broswer, navigate to orbilogin.com and walk thru the setup wizard. 

 

Your ONT may have some routing abilities, This could be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 

 

Set up the ONT and Orbi accordingly. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 4 of 5
ekhalil
Master

Re: Orbi not seen on network


@Srobbie wrote:

Hi setting up router app asks to go to WiFi settings and join Orbi - this doesn’t appear in my list


Have you already set up Orbi and chosen an SSID? Or does Orbi still have the default SSID like ORBI56 or something similar?

Can you please take a snapshot of the wifi networks you're seeing, one of the networks must be for Orbi!

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBR850 + RBS850 + RBS750, AP Mode, Wired/Wireless Backhaul / Orbi RBR50 + 6x RBS50, Router Mode, Wired/Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

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