Orbi rbr 50 v2 satellite not showing blue ring to show its connected

[jaws1554]

When I try to sync the satellite it flashes white 3 times and the on third time the flash ends quicker then on the first two flashes. It will do this for 4 or 5 times and then just stop with no blue ring to say it's connected. I'm losing signal to my roku TV and ruko express and can't seem to figure out the problem. It is updated to latest firmware v2.7.3.22

[CrimpOn]

There is no harm in Factory Resetting the satellite and adding it again:

• Power off the satellite.
• Go to the Orbi web interface, Attached Devices page and click on the option to "Remove" the satellite.
• On the Satellite, power it on and hold a paperclip in the reset hole until the LED next to the power switch begins to flash amber.
• Remove the paperclip.
• After the satellite restarts, go back to the Orbi web interface
• Select the bottom item on the Home Page menu, "Add Orbi Satellite"
• Follow directions.

Whereas doing a factory reset on the router erases all user configuration, resetting the satellite does not.

[jaws1554]

In the process of of reconnecting. I'll update once done.

[jaws1554]

Have reset and reconnected and seem to be having the same problem. I have the satellite right next to the roku and still losing signal on ruko

[CrimpOn]

How does the Orbi web interface Attached Devices or the Orbi 'app' show the satellite connection? (Good? Fair?...)

[jaws1554]

Good

[jaws1554]

I noticed everything is connected to the router. I have 1 device on the satellite. Is there a way I get devices to connect to satellite?

[CrimpOn]

When the satellite was 'off', devices probably migrated to the router.  Either they will eventually migrate back, or you can power off the device and when it restarts it should connect to the satellite.

[jaws1554]

thanks, but im still having the issue with everything dropping signals still, any other suggestions?

[jaws1554]

I have xfinity coming out since they said there was an issue with signal to house. I'll update.
Also after reset on satellite I was able to get the blue ring. So it seems to be up to xfinity to get it fixed.