Orbi rbr20 : Firmware Check Error and router blocking our info to the router.

[Jo1234]

We cannot use our Orbi RBR 20 on our wired computer. The WiFi is working and we have a strong signal From our internet provider.
We are getting error messages
-that our calendar is connecting to a server that is pretending to be our calendar which could put our confidential info at risk.
- Safari cannot establish a secure connection
-NetGear is blocking our info in the router.
Our iPhones, IPads, etc are working. Hulu/Netflix in tv’s are not. iMac is having most issue with these error messages.
I tried to check if the Orbi had a firmware update and I received an error message that there was a “firmware check error”.

We are outside the support window on our product so Netgear cannot help.

Any advice? Thank you!

[plemans]

What firmware are you on with the orbi? And the satellites? 

What modem/gateway are you connecting to? 

Did this issue just occur or has this been going on since you set it up? 

[Mstrbig]

I doubt this has anything to do with the Orbi, unless you configured security.

What version of Safari are you using. It appears IOS13 has issues with Safari not establishing a secure connection on IOS13.

The 3 most popular methods for repairing this error on the Imac are:

1. Open System Preferences and go to Network;
2. Click Advanced;
3. Navigate to the DNS tab and click + button;
4. Enter 8.8.8.8 and hit Enter;
5. Once again, click + button;
6. Submit 8.8.4.4 and click Enter afterward;
7. Hit Ok and Apply buttons.

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1. Open the site which shows Safari can't establish a secure connection error;
2. Navigate to the address bar and click the (Lock icon) Secure button;
3. Select More information;
4. Click on View Certificate and check which certificate is in use;
5. Go to Details tab and click Command + Space buttons at the same time;
6. In the Spotlight Search enter Keychain;
7. On the left panel select System Roots;
8. Search for the website's certificate;
9. Click on it and expand Trust section;
10. On When using this certificate section select Always trust.

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1. Go to System Preferences;
2. Open Network;
3. Select Ethernet and click on Advanced button;
4. Pick Manually on Configure IPv6;
5. Hit Ok and click Apply.