Orbi rbr50 with netgear switch GS608 switch

[claireb707]

Just bought the Orbi with satellite, got it up and running ok however my switch has now stopped working.  the Orbi app can see the devices using the switch but there is no internet getting through to those devices.  the switch was working fine with my old router.

I have more wired devices than there are network ports on the orbi (satellite too far away to be useful wired)

Any suggestions please?  Do I need a new switch? 

[claireb707 · Accepted solution]

hmmm maybe its not the switch....  Ive plugged one direct into the router and its still not working there either...

Found it...  I had a cable plugged both ends into the switch  doh

[FURRYe38]

Be sure LAN cables are in working condition and of good quality. CAT6 is recommended. 

Power OFF the switch for 10 seconds then back ON.

Connect a couple of wired devices to the back of the RBR to see if they work there. If they do, possible your switch has gone bad. 

Please visit and post about any switch support help or information here:

https://community.netgear.com/t5/Unmanaged-Switches-Forum/bd-p/business-unmanaged-switches

[claireb707]

thanks, will try that now...

[claireb707 · Accepted solution]

hmmm maybe its not the switch....  Ive plugged one direct into the router and its still not working there either...

Found it...  I had a cable plugged both ends into the switch  doh

[claireb707]

oddly i hadnt changed any cables on the switch, they were all exactly as they were with the old router

[FURRYe38]

That would do it. 

Glad you found it. 

Please mark your thread as solved so others will know. 
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.