Orbi rbr750 and Nintendo switch problems

[bc87swa]

Hello, my kids both have the Nintendo Switch and we are unable to get either console to connect to the Orbi RBR750 wirelessly. We have tried every method of reset including wiping one back to factory settings, and disabling the 5hz broadcast. Any ideas? Very frustrated. Every other device in our house works just fine. We are next to the router and speed isn't an issue...

[FURRYe38]

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.