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Orbi router: I cannot update firmware because tabs are grayed out
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2017-01-31
11:09 PM
2017-01-31
11:09 PM
Orbi router: I cannot update firmware because tabs are grayed out
My new Orbi is stuck in firmware V1.3.0.26
because both the 'Online Update' and 'Manual Update' tabs are greyed out. Rebooting, power-disconnecting, yelling, and trying the same thing ten times: none of those change the tabs to make them selectable.
This means I don't have the guest network feature, plus a couple of other glitches are happening that might be firmware-related issues.
Annoying....
Any ideas?
Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 2
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2017-01-31
11:39 PM
2017-01-31
11:39 PM
Re: Orbi router: I cannot update firmware because tabs are grayed out
is the orbi in router mode or ap mode
try factory reset and redo setup and see what happens
Message 2 of 2
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