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Orbi router suddenly lighting majenta

AdrianRod
Aspirant

Orbi router suddenly lighting majenta

My router suddenly lit up majenta. I have tried disconnecting and restarting but still lighting up majenta. Other things are plugged into my router (AT&T Uverse) ethernet connections and they are working, just not the orbi. I've rotated the ports but no matter which ethernet port I use for orbi, it won't light white. It actually blinks white for a bit but then comes up majenta. Thoughts???

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Orbi router suddenly lighting majenta

Hello Adrianrod

 

You should have it connected to the WAN port when connecting it to your modem also do you have your ATT modem bridged or if not do you have orbi set to AP mode?

 

DarrenM

Message 2 of 4
AdrianRod
Aspirant

Re: Orbi router suddenly lighting majenta

Yes, I have it plugged into one of the local ethernet ports. Not sure about it being bridged. Its been about 6 months since I originally set it up. I had a power outage a couple weeks ago and it hasnt come back since. 

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Orbi router suddenly lighting majenta

If the power knocked it out you may want to contact support if the unit is under warranty.

 

http://www.netgear.com/support/

 

DarrenM

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