NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi satellite disconnects
Hi I just purchased an Orbi 50 and a satellite. The satellite keeps disconnecting. It will flash white, then goes to blue and then reconnects. This units are only a week old. The router is fine. ...
Ok.
seems the minimum distance between the router and satellite is 30 to 40 feet? So, the problem could well be they are too close.
Will end the thread here
With no answer to my problem I undertook some research, reading previous posts on this subject.
interesting thread
''spoke to someone at Netgear support yesterday, the router and satellite are too close to each other and that there are network conflicts occurring that are causing the satellite to malfunction.
His estimate is that a single router with no satellite should be adequate in my property, (being approx. 1400sqft), and that the satellite needs to be much further from the router in order to work effectively and not to be in conflict with the router.
He sited that the router alone should be able to cover 464sqm (5000sqft), even though this is not what is advertised on the NG Orbi web pages.
When asked why it had been working up to about a week ago, that was put down to luck"
This could well be the problem I am facing. The router and the satellite are too close and yes in all probability I just need the Router.
Somethink to work on.
Ok.
seems the minimum distance between the router and satellite is 30 to 40 feet? So, the problem could well be they are too close.
Will end the thread here