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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
I'm glad that it's working well for you. The jury is still out for me until I have the time in my hectic schedule to do the reconfig. I own my modem and it's a DOCSIS 3. My previous 2 routers have been just fine and I never had to worry about drops or slow speeds. There's many documented cases of other users swapping out the Orbi for something else and all was well.
We'll see what this new FW brings, but for now, it's beta. So I still say it's garbage until they are creating features and not just scrambling to fix memory leaks and the like.
FURRYe38wrote:
Well mines been online for 3 days + with out any reboots since last update and re-config. May also depend on ISP modem and services as well and other environmental conditions could impact as well. Just saying.
Hope the new FW will exhibit something different.
Alright, so...here's my update. As you may or may not know, I'm on the beta 2.1.3.4 firmware. I updated the Orbi without doing a reset on anything for a few days. I still had everything on timers to force power cycles on the previous firmware (because that's all that kept the drops and slow speeds at bay). I left them on those timers for about 2 days or so and then had the chance to reset the RBS50.
In the scenario above, everything was just ok. I still got some split second drops on my Samsung phone and speeds were just "acceptable". I went for about 3 days in this config because I didn't have time to reset the RBR50 and doing the reconfig.
Fast forward to a few days ago and before I went to bed one night, I did the RBR50 reconfig and took everything OFF of the timers. Just to get a good idea of how things were going to go, I enabled most things I had previously disabled before. Guest network, Beam Forming, MU-MIMO, and Fast Roaming. So far things have been going alright. Around the same time Netgear issued a fallback on the RBW30 firmware. I haven't messed with that one at all. But I only connect to it when I'm out in the shop and I haven't been out there in a month.
Now to the actual performance. So far, everything is ok. I have not witnessed any disconnects. I've been periodically doing speed tests and it's hit or miss, but just ok. My phone (Samsung Galaxy S7) has been speedtesting respectable. Between 50mbps and 75mbps. Today it's doing over 100mbps, which is nice to see. I pay for 100mbps service, BTW. For my laptop, it's not near as good. It routinely gets between 15mbps and 45mbps. It does what I need it to do, but it's still annoying to see that.
So I started poking around in the settings and doing some research. Granted, this is an older laptop. Back when Windows 8 was new is when I bought it. I thought I had recently updated the driver on it, but turns out I hadn't. It was a driver from 2015. I updated that and it loaded a driver from January of this year. I did a restart and then checked cmd to see how it was connected. I also read something about disabling IPv6 on this specific Intel NIC. So I did that. While I was at it, I set the a/b/g wireless mode to 5Ghz only. After this, the laptop is getting about 75mbps.
I'm going to leave things alone for a few days and continue testing. Eventually I'll get around to updating the RBW30, but I'm wondering if they've released an updated beta for that as well.
Glad its working much better.
No router needs timers if there set up well and the environment is good. I've never had to use any timers. I do keep a laptop cooler under my router to additional cooling is all.
Let it run and keep us posted. Enjoy.
myriad_rocker wrote:Alright, so...here's my update. As you may or may not know, I'm on the beta 2.1.3.4 firmware. I updated the Orbi without doing a reset on anything for a few days. I still had everything on timers to force power cycles on the previous firmware (because that's all that kept the drops and slow speeds at bay). I left them on those timers for about 2 days or so and then had the chance to reset the RBS50.
In the scenario above, everything was just ok. I still got some split second drops on my Samsung phone and speeds were just "acceptable". I went for about 3 days in this config because I didn't have time to reset the RBR50 and doing the reconfig.
Fast forward to a few days ago and before I went to bed one night, I did the RBR50 reconfig and took everything OFF of the timers. Just to get a good idea of how things were going to go, I enabled most things I had previously disabled before. Guest network, Beam Forming, MU-MIMO, and Fast Roaming. So far things have been going alright. Around the same time Netgear issued a fallback on the RBW30 firmware. I haven't messed with that one at all. But I only connect to it when I'm out in the shop and I haven't been out there in a month.
Now to the actual performance. So far, everything is ok. I have not witnessed any disconnects. I've been periodically doing speed tests and it's hit or miss, but just ok. My phone (Samsung Galaxy S7) has been speedtesting respectable. Between 50mbps and 75mbps. Today it's doing over 100mbps, which is nice to see. I pay for 100mbps service, BTW. For my laptop, it's not near as good. It routinely gets between 15mbps and 45mbps. It does what I need it to do, but it's still annoying to see that.
So I started poking around in the settings and doing some research. Granted, this is an older laptop. Back when Windows 8 was new is when I bought it. I thought I had recently updated the driver on it, but turns out I hadn't. It was a driver from 2015. I updated that and it loaded a driver from January of this year. I did a restart and then checked cmd to see how it was connected. I also read something about disabling IPv6 on this specific Intel NIC. So I did that. While I was at it, I set the a/b/g wireless mode to 5Ghz only. After this, the laptop is getting about 75mbps.
I'm going to leave things alone for a few days and continue testing. Eventually I'll get around to updating the RBW30, but I'm wondering if they've released an updated beta for that as well.
I had exactly the same problem with my Orbi Satellites. They'd just randomly drop for 30-60sec and then reconnect. No error ever showed up in the logs.
I raised a ticket with Netgear and they advised me to force my firmware back to V2.0.1.4. That _mostly_ fixed the disconnection issue and also fixed the IP reservation issue (all IP reservations were ignored under V2.1.2.18.
So now I'm mostly OK but still annoyed that IOS devices keep falling off the wifi and local devices (servers, machines) don't register in the DNS so I have to address them by IP rather than name.
Hoping that the new V2.1.3 update in beta sorts this all out.
Have you disabled any of the features in the beta? MIMO, Daisy Chain and Fast Roaming and IPv6?
Also set a manual channel on 2.4Ghz to 1, 6 or 11 which ever is unused. Any unused channel on 5Ghz.
Try Beamforming enabled alone, then test with it disabled. I have Beamforming enabled only on mine and all my iOS devices maintain a connection.
Whats the Mfr and model# of the ISP modem the Orbi is connected too?
mbaker wrote:I had exactly the same problem with my Orbi Satellites. They'd just randomly drop for 30-60sec and then reconnect. No error ever showed up in the logs.
I raised a ticket with Netgear and they advised me to force my firmware back to V2.0.1.4. That _mostly_ fixed the disconnection issue and also fixed the IP reservation issue (all IP reservations were ignored under V2.1.2.18.
So now I'm mostly OK but still annoyed that IOS devices keep falling off the wifi and local devices (servers, machines) don't register in the DNS so I have to address them by IP rather than name.
Hoping that the new V2.1.3 update in beta sorts this all out.
