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Orbi to uverse -- 401 unauth error when accessing websites

reuben_lawson
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Orbi to uverse -- 401 unauth error when accessing websites

Recently had uverse installed, got the ARRIS BGW210-700 residential gateway.

Plugged in my orbi rbr50, and am having weird issues. IOT devices seemed to connect seamlessly thru the orbi -- Amazon Echo, Ring, etc. But accessing websites on devices connected to orbi results in a frequent but not constant 401 Unauthorized error, with website asking for router name and password.

I don't get the error at all when connecting the same devices to the ARRIS over wifi.

Some websites don't get the error at all -- I'm connected to the orbi wirelessly as I send this plaintive cry for help

Clearing cache and restarting devices helped one of my phones, but not my wife's.

Amazon Echo continues to play music with no problems, and is still connected to orbi.

Any thoughts?

Reuben
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DarrenM
Sr. NETGEAR Moderator

Re: Orbi to uverse -- 401 unauth error when accessing websites

With having a gateway attached to orbi you either need to bridge the gateway or run orbi in AP mode so conflicts do not happen.
 

 

DarrenM

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