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Re: Orbi with Alexa missing basic Alexa features

parmenion
Tutor

Orbi with Alexa missing basic Alexa features

I couldn't believe the Orbi with Alexa couldn't "drop in" or "announce". Those are very basic Alexa functionalities.

 

In this post from 2018, a Netgear employee says "It's coming via software update."

 

Well, here we are in 2022...

 

Honestly, I'm shocked Netgear would release such an unfinished product. If it were mine, I would've returned it immediately but I was helping a friend troubleshoot their unit regarding "drop-in not working".

 

Is this software update still coming or has this product been abandoned?

 

Even adding a real Alexa device nearby isn't a good workaround because they both start responding.

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CrimpOn
Guru

Re: Orbi with Alexa missing basic Alexa features


@parmenion wrote:

Is this software update still coming or has this product been abandoned?


Let's see.

  • The most recent firmware release was 7/30/2021, which was three years after that 'promise'
  • AX versions of the speaker-enabled Orbi satellite have not been announced
  • in 2020, Amazon dropped the price to $99, perhaps as a "close out" special.
    (Today's price is about $250, maybe for those who have to get one.)

I would not pin my hopes on new firmware.

I love my Orbi.

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Message 2 of 5

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CrimpOn
Guru

Re: Orbi with Alexa missing basic Alexa features


@parmenion wrote:

Is this software update still coming or has this product been abandoned?


Let's see.

  • The most recent firmware release was 7/30/2021, which was three years after that 'promise'
  • AX versions of the speaker-enabled Orbi satellite have not been announced
  • in 2020, Amazon dropped the price to $99, perhaps as a "close out" special.
    (Today's price is about $250, maybe for those who have to get one.)

I would not pin my hopes on new firmware.

I love my Orbi.
Message 2 of 5
pdeethardt
Apprentice

Re: Orbi with Alexa missing basic Alexa features

Adding support for the announce function would be great. I didn't realize it didn't support that when I purchased mine and I was hoping to use it for Ring announcements in an area that also needed additional WiFi coverage. I was disappointed when I found out it couldn't be used for that.

Message 3 of 5
parmenion
Tutor

Re: Orbi with Alexa missing basic Alexa features

Yup. Netgear, I'm surprised you released such a product that doesn't even match a contemporary ~$25 Echo Dot. And called it Alexa.

Would make me suspicious for my own purchase decisions.

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IsabellaNora1
Aspirant

Re: Orbi with Alexa missing basic Alexa features

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