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Orbi

Ben_Alb
Aspirant

Orbi

My orbi router keeps disconnecting certain devices from the internet at times around 10 pm despite no internet block in place...
Message 1 of 6
FURRYe38
Guru

Re: Orbi

What FW is currently loaded?

What model Orbi do you have? 


What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What devices do you have connected to the system? wireless and wired? 


What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

 

Try enabling Beamforming and MIMO.

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6.


@Ben_Alb wrote:
My orbi router keeps disconnecting certain devices from the internet at times around 10 pm despite no internet block in place...

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK50 v2.7.2.104(WW)/RBK853 AP Mode v3.2.18.1
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 6
CrimpOn
Sensei

Re: Orbi

Would you mind sharing more details about this situation?  Such as:

 

Specifically which devices get disconnected?

Is it every night about 10pm, or just some nights?

I love my Orbi.
Message 3 of 6
Ben_Alb
Aspirant

Re: Orbi

It is every night and the devices are my phone and Xbox.
Message 4 of 6
CrimpOn
Sensei

Re: Orbi

And there are other devices which never get disconnected at 10pm?

How do you get the phone and Xbox to connect again?  (turn them off and back on?  wait until they reconnect automatically?)

We usually ask which specific Orbi model you have and which firmware it is running, and also which specific model of modem the Orbi is connected to.

I love my Orbi.
Message 5 of 6
Chuck_M
Mentor

Re: Orbi

This could be another lease time problem.

---------------
My Equipment: Cox Cable (350Mb/35Mb), Orbi AX6000 (RBR850, 3 x RBS850) (2xWired backhaul), NG GS116PP Gigabit Smart Switch, Synology DS1019+ NAS
Message 6 of 6
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