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Orbi WiFi 7 RBE973
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Re: OrbiLogin requiring contant authentication

studdawg
Aspirant

OrbiLogin requiring contant authentication

For the last couple of months, the web login from my desktop is useless.  I can login ok to the orbi but it then constantly asks to reauthenticate.  Most times it accepts the credentials but sometimes it doesn't and I have to give up.  It's made it so it is unusable.  Anyone else having this problem?

Message 1 of 7
CrimpOn
Guru

Re: OrbiLogin requiring contant authentication

My experience is there are certain screens which pop up the user/password screen every five minutes or so (and other screens that do not).  The "Attached Devices" screen is the one that annoys me the most.  So, yes, I feel your pain.

Message 2 of 7
plemans
Guru

Re: OrbiLogin requiring contant authentication

What firmware version are you on? (please don't say the latest)

I know one of the versions had significant issues with this.

If you're on the most current, try factory resetting it and reinstalling. 

Message 3 of 7
studdawg
Aspirant

Re: OrbiLogin requiring contant authentication

yes, i believe it's the latest.  It's an RBR50.  Firmware is v2.3.5.30.  And i've also noticed a drop in range as well associated with this firmware.  So resetting will fix the firmware?

 

Message 4 of 7
plemans
Guru

Re: OrbiLogin requiring contant authentication


@studdawg wrote:

  So resetting will fix the firmware?

 


Maybe. Its worth a shot.

Have you tried any other web browsers to see if its an issue with your pc/browser?

Message 5 of 7
studdawg
Aspirant

Re: OrbiLogin requiring contant authentication

I have.  I tried with both firefox and chrome and had the same issues.

Message 6 of 7
FURRYe38
Guru

Re: OrbiLogin requiring contant authentication

Be sure to clear out ALL browser caches before entering into the routers web page. Clear caches then exit the browser then re-open the browser then log in. 

 

Has a factory reset and setup from scratch been performed since last update?

Message 7 of 7
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