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Orbilogin doesn't work - certificate?

wyncdavies
Tutor

Orbilogin doesn't work - certificate?

I can no longer log into my RBR50 system with orbilogin.com.  I get a page that says I'm not on the wifi (which I am).  I have tried three different browsers (Chrome, Safari and Edge) to no avail.  It's something to do with the certificate of the site but I don't know how to correct it.

 

Any ideas?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 13
CrimpOn
Guru

Re: Orbilogin doesn't work - certificate?

I always use the Orbi IP address, which in most cases is 192.168.1.1

Modern browsers complain about the Orbi SSL certificate being "Self Signed" the first time I open it.  Just locate the place in tiny type that says, "go to this page anyway dammit".

I love my Orbi.
Message 2 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

I get the same error when using the IP address.

Message 3 of 13
CrimpOn
Guru

Re: Orbilogin doesn't work - certificate?

Is it correct to assume that other networking activities function as they should? (email, web browsing other sites,etc.)

On Windows, I would open a command window and attempt to ping the router at its IP address ( i.e. in my case ping 192.168.1.1)

Does the Mac have a similar capability?

I love my Orbi.
Message 4 of 13
BillYoung
Luminary

Re: Orbilogin doesn't work - certificate?

wyncdavies:

 

Silly question time:  are you connected to the correct network?  If you are connected to a guest network, orbilogin.com and 10.0.0.1 (or 192.168.1.1) will not work.

 

Hope that helps.

 

 

BillYoung
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 5 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

I can ping the router, no problem.

Message 6 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

I'm on the right network.

Message 7 of 13
FURRYe38
Guru

Re: Orbilogin doesn't work - certificate?

Please provide a screen capture of what your seeing on the web page. Please use the Choose File button to attach this to your next post. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 8 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

 
Message 9 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

 
Message 10 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

 
Message 11 of 13
wyncdavies
Tutor

Re: Orbilogin doesn't work - certificate?

 
Message 12 of 13
FURRYe38
Guru

Re: Orbilogin doesn't work - certificate?

Ok, seen this before on Safari. New handling behaviors of Safari. 

What happens if you entering your OSX user account password when asked for PW? 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 13 of 13
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