Reply

Problem with admin password

johnswhitehead_
Aspirant

Problem with admin password

Hi

I have an Orbi20 and can't get in with my Admin password. I stored it in both 1Password and the browser but both are rejected. I tried the original "password" in case it had reverted, but no dice.

What do I do next?

 

Thanks in advance for any assistance.

 

Best

 

J

Message 1 of 4
FURRYe38
Guru

Re: Problem with admin password

Can you get in using the PW recover screen when it appears after the current PW fails? 

Launch an Internet browser from a computer or mobile device that is connected to your router’s network.
Type http://www.routerlogin.net or http://www.routerlogin.com.
A login window opens.
Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
Select ADVANCED > Administration > Set Password.
The Set Password screen displays.
Select the Enable Password Recovery check box.
Select two security questions and provide answers to them.
Click the Apply button.
Your changes are saved.

 

 

If not, Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 4
johnswhitehead_
Aspirant

Re: Problem with admin password

Many thanks for the advice. I'm just leaving for a week's holiday so will try when I get back.

 

Best

 

J

Message 3 of 4
FURRYe38
Guru

Re: Problem with admin password

👍

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 233 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E