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Product registration failed
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Product registration failed
Hi, can't find any way to call Netgear so posting here. When I attempted to register my Orbi RBK50, the satelite reistered OK but the router says already registered to another customer. How can I contact Netgear?
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Re: Product registration failed
You can open a support ticket here:
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Re: Product registration failed
Thanks but I don't see any place to open a support ticket.
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Re: Product registration failed
Hi Terry,
Please reply to my PM. I will check product registration info.
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Re: Product registration failed
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Re: Product registration failed
Please contact @Nodism1125 via PM message box.
Future reference, please do not post any serial numbers in the forum.
@tgroves952 wrote:
Hi , thanks for your reply. I bought this RBK50 in the UK recently from Currys PC World. This has the router and one satelite unit. The serial number of the router unit is <redact>. Message I got was "This serial number is already registered to another customer."
The satelite unit registered OK.
Regards
Terry Groves
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Re: Product registration failed
Hi Terry,
Please contact customer service for product registration issue. Check my response via PM.
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Re: Product registration failed
Can't register my Orbi router - on MyNetgear it gives an error and under Netgear it says it was already registered by someone else? Got a ticket logged - case number 41566401 h but unable to get anyone telephonically for this. How can I get in touch with anyone via email or a contact form? Going in circles.....Please assist
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