RB 50 iPhone App

[ChuckinJapan]

I cannot sign in to the iPhone Orbi app to control my based station and extension.

The sign in page shows "admin" on the User Name line and I cannot edit or change that to my saved user name. So my password will not work with the "admin" user name.

I have restarted the Orbi app and this behavior does not change. I regularly update my iPhone apps and I believe I have the most current version.

[FURRYe38 · Accepted solution]

Did it work for you? Sometimes the update in iphone doesn't work so the app needs to be fully removed and re-installed again. 

[FURRYe38]

Try removing the app from the phone, reboot the phone then re-install the app and try again?

[ChuckinJapan]

Thanks. That process reminded me of the steps necessary since I hadn't used the iPhone app in some months. 

[FURRYe38 · Accepted solution]

Did it work for you? Sometimes the update in iphone doesn't work so the app needs to be fully removed and re-installed again. 

[ChuckinJapan]

The deletion, iPhone restart and reload of the app did work. Thanks for the suggestion.

[FURRYe38]

Enjoy.