×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

RBK 13 Satellite LED Flashing Red

Pedro_Gemelgo
Aspirant

RBK 13 Satellite LED Flashing Red

Hi, hope someone can assist, I have a satelitte AP that is flashing Red meaning the Firmware is corrupt, can anyone assist me on how to get this back to flashing white so I can Sync with main router?

I have tried the reset button for up to a minute and nothing happens, the LED remains flashing red. 

 

Thank you in advance.... 

Message 1 of 4
plemans
Guru

Re: RBK 13 Satellite LED Flashing Red

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

Message 2 of 4
Pedro_Gemelgo
Aspirant

Re: RBK 13 Satellite LED Flashing Red

Hi, thank you for the response and the process. 

 

The process if for fixing the Main Base unit and not the Satellite that is the problem, I dont have a problem with the Main Unit. It came with 2 sattelites, one is working and the other is flashing red, that is where the problem is. How to fix the Satelite. 

 

Any input for me on this?

 

Thanks in Advance. 


@plemans wrote:

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash


 

Message 3 of 4
plemans
Guru

Re: RBK 13 Satellite LED Flashing Red

My bad, the satellites on that system don't have an ethernet port for tftp/nmrpflash.

If a factory reset does fix it, then you'd need to open a support case with netgear. 

Click on "mynetgear" at the top. register an account and the device. From there you can contact support ( to check on warranty)

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 556 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7