RBK 40 will not connect to modem anymore Centurylink modem c1000a

[n2genesis]

Orbi has worked great for years then after a FW update 2.3.7.6 update a couple days ago it worked for a couple days. Now it will not connect to internet. With Ethernet cable connected the modem doesn’t even pick it up. Tried cable direct from modem to computer everything works. 

[FURRYe38]

I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.

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@n2genesis wrote:

Orbi has worked great for years then after a FW update 2.3.7.6 update a couple days ago it worked for a couple days. Now it will not connect to internet. With Ethernet cable connected the modem doesn’t even pick it up. Tried cable direct from modem to computer everything works. 

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[n2genesis]

Unfortunately I did that twice. I am wondering if the Orbi just bit the bullet and crapped out. But I haven't had it but a year; two at the most.

[FURRYe38]

Can you connect to the RBRs web page? 

Whats the top LED on the RBR show as? Pink or White when connected to the modem? 

Swapped LAN cable between the modem and RBR? 

Does wifi still work on the RBR? 

[n2genesis]

The light is flashing white and no wifi on RBR. Switched cable. Didn’t know there was a web page for RBR. You have a linkv

[FURRYe38]

192.168.1.1 or orbilogin.com