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RBK13 Several Connection Issues

MTelles65
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RBK13 Several Connection Issues

Hello,

 

I have an Orbi RBK13 (https://www.netgear.com/orbi/rbk13.aspx) and I'm experience a few strange issues, but I can't find how to sort this out. 

 

Simptoms:

- The Orbi has the latest Firmware installed (v2.3.6.18);

- Connected over a ethernet cable to the router O2 HomeBox 6741 (https://www.manualslib.com/manual/1488434/O2-Homebox-6741.html)

- Over the app, on the upper right corner it always says "Offline" as in the screenshot attached. But it's not offline:

- All apps on my phone and tablet can access the internet over the Orbi connection. My Smart-TV also has no issues with the connection;

- My Amazon TV Stick is not able to connect to it, and always says that there is no internet connection;

- On different laptops and also tablets using different browsers, I can make a search on Google. But if I click a link, I see a page asking for username and password (screenshot also attached) with /BRS_wanlan_conflict.html in the end of it. This also happens if I type an address on the browser directly.

 

Any idea?

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FURRYe38
Guru

Re: RBK13 Several Connection Issues

What does the status say if you log in to the RBRs web page at orbilogin.net? 

 

If this is for the Orbi app, Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

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