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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Re: RBK20W

Off2tri
Follower

RBK20W

I am trying to connect a RBK20W to an Arris SB8200. I have internet working fine on the Arris but it appears the RBK20 is some how preventing the Wiffi signal to work? It says I am attached to the internet but I hav no service?  HELP!!

Message 1 of 3
CrimpOn
Guru

Re: RBK20W

Is this your modem? https://www.midco.com/contentassets/a8faa9563b6b49e5b244ef7418c1b314/arris-sb8200-user-guide.pdf 

 

How did you set up the Orbi?  (using a computer plugged into one of the LAN ports on the Orbi?  using the Orbi "app"?)

Can you plug a computer into the LAN port on the back of the router and see if it connects to the internet?

Please look at the Orbi web interface and click on the Attached Devices page.  What does it say about the device that has no service?

 

Thanks

Message 2 of 3
GreatGreyowl
Aspirant

Re: RBK20W

Download the app and follow the instuctions.

Message 3 of 3
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