Re: RBK23 Mobile App shows different than Web Portal
Looking for more assistance!
My current setup is:
Internet Modem (bridge) -> ORBI Router -> Unmanaged Switch -> 2 ORBI Satellites
The problem is that the model app always says that one Satellite is disconnected while the web portal says its connected.
I seached the community and I saw a few issues with Android but I have an iPhone and the router and satellites all have the current firmware.
Any ideas?
Thanks!
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
Is Daisy Chain enabled or disabled? It should be disabled.
@Imulji wrote:
Looking for more assistance!
My current setup is:
Internet Modem (bridge) -> ORBI Router -> Unmanaged Switch -> 2 ORBI Satellites
The problem is that the model app always says that one Satellite is disconnected while the web portal says its connected.
I seached the community and I saw a few issues with Android but I have an iPhone and the router and satellites all have the current firmware.
Any ideas?
Thanks!
thanks @FURRYe38
I guess the webportal picture didn't come up - in there it shows both satellites connected. ITs just the mobile app where it doesn't.
Daisychain was enabled so I disabled.
ORBI 2.3.0.28 all devices
Shaw Techinolor CGM4140COM (sams as the Xfinity Gateways in the US)
The Switch in a basic Unmanged no green feature Netgear 8 Port
Is the app up to date? There has been a recent release of apps.
@Imulji wrote:
thanks @FURRYe38
I guess the webportal picture didn't come up - in there it shows both satellites connected. ITs just the mobile app where it doesn't.
Daisychain was enabled so I disabled.
ORBI 2.3.0.28 all devices
Shaw Techinolor CGM4140COM (sams as the Xfinity Gateways in the US)
The Switch in a basic Unmanged no green feature Netgear 8 Port
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