Reply

RBK23 not connecting to TV or Orbi APP

Monty33
Aspirant

RBK23 not connecting to TV or Orbi APP

I've just run through the setup for the RBK23 with one router and two satellites.  It seems to be functioning perfectly on most devices, phones, pads etc. 

 

The Orbi APP though continues to say "Orbi Network Not Found" even though I am connected to it on the device and using it without issue.

 

Secondary to this my LG TV says it is connected to the network but nothing will function through the device, NETFLIX, PRIME both saying there is an internet connectivity problem

 

I'm at a complete loss, can anyone help?

Message 1 of 3

Accepted Solutions
Monty33
Aspirant

Re: RBK23 not connecting to TV or Orbi APP

Thanks for the reply but I seem to have resolved it by turning off the wifi signal from the ISP router.

View solution in original post

Message 3 of 3

All Replies
plemans
Guru

Re: RBK23 not connecting to TV or Orbi APP

What modem/gateway is the orbi connected to? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 3
Monty33
Aspirant

Re: RBK23 not connecting to TV or Orbi APP

Thanks for the reply but I seem to have resolved it by turning off the wifi signal from the ISP router.
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 282 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E