RBK33 Question


RBK33 Question

I changed by wifi name from ORBI50 as was orignially given to something related to our family name. Now the app is all messed up and won't recognize my Orbi and satellites. When I tried to do a system restart, it keeps telling me to connect to ORBI50, but my wifi continues to use the name I gave it. Any ideas how I can get it back to ORBI50 so My wifi works properly with the app?

Model: RBK33| Orbi Plug-In WiFi System
Message 1 of 2

Re: RBK33 Question

Try removing the app and re-install.

Ensure your are connected to the new SSID name on the Orbi. The app shouldn't depend on the use of an older SSID name. Should be able to connect to any as along as its your Orbi system.


My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M XR1000 (Router Mode) RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation

Orbi WiFi 6E