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RBK53 Slow download speeds through router

chowell
Aspirant

RBK53 Slow download speeds through router

After having the Orbi RBK53 for almost a year the download speed has slowed to a crawl. I get 300 mbps using speed test from the modem and from Orbi's built in speed test. The speed when I plug an ethernet cable to the back of the orbi to my pc slows to about 10 mbps.

 

I have tried rebooting the Orbi. Rebooting the modem and the Orbi. Resetting the Orbi to factory default settings (paperclip method). Rebooting the Orbi mutiple times. 

 

Tried updating the firmware to 2.3.5.30  automatically. Then reset the Orbi to factory default settings. Then updated the firmware manually (updating the satellite first and then the router).

 

Tried on two different pcs to make sure the ethernet plug wasn't the issue - although it shows 300 mbps when plugged in from the modem. 

 

I haven't changed any of the factory default settings of the router and the speed coming out of the router is still running around 10 mbps. 

 

I don't see any recent posts about this issue - although there are hundreds in the forum from long ago that gave these solutions. 

 

Any ideas about what else I can check? 

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 3
CrimpOn
Guru

Re: RBK53 Slow download speeds through router

Yes, this is a puzzle.  What do you see on the Orbi "Show Statistics" page.

On the Advanced Tab-> Select "Show Statistics"

Advanced.PNG

Mine looks like this:

Stats.PNG

 

Message 2 of 3
chowell
Aspirant

Re: RBK53 Slow download speeds through router

CrimpOn

 

I can't read what you posted as your statistics but here are mine. 

 

System Up Time  01:03:37:29 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 852803 3405842 0 3736 39339 00:01:18 LAN 1 1000M/Full 827906 421973 0 9847 2763 00:01:10 LAN 2 1000M/Full 01:03:36:52 LAN 3 Link Down 00:00:00 WLAN b/g/n 400M 3067588 543621 0 25367 599 01:02:35:44 WLAN a/n/ac 866M 527081 25856 0 0 0 01:02:35:39 WLAN Backhaul 1733M 2047954 1888217 0 1656 8201 01:02:35:39

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