RBK753 iOS Devices intermittent disconnect

[akhilstyle]

Hi,
I have a weird intermittent issue where various iPhones intermittently disconnect from my wifi for 5-7 mins. The wifi icon keeps spinning and there is no internet on the device.

It automatically reconnects after a few minutes.

I have a video - https://youtube.com/shorts/_ARFkysdnPA?feature=share

Thanks

[plemans]

What firmware is on the router? 

And the firmware on the satellites? 

What gateway is it connected to?

Is it only iphone/mac's with issue? Or does windows/android devices have problems as well?

[FURRYe38]

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you

[akhilstyle]

Hi,

Thanks for your reply. It only seems to be iPhones. I have 2 with the same issue. iPad seems ok.

Router 4.6.5.14
Satellite 4.6.5.14 as well

I just upgraded them to this firmware. I had the issue even on previous firmware’s.

It happens about once every 2 days or so.

Thanks
Akhil

[plemans]

have you tried disabling the private wifi or random mac feature on the iphones?

[akhilstyle]

I will try this. Thanks

[akhilstyle]

I also sometimes get a privacy warning message. Please see photo - about blocking DNS traffic

[plemans]

https://www.iphonetricks.org/how-to-fix-wifi-privacy-warning-on-iphone/