RBR 20 intermittent connection issue

[kejiang]

My wifi connection has been going intermittently. It would go offline and go back online on its own on some occasions. Sometimes, it would just went completely off. This would happen at least once a day. 

It is connected with a Arris SB8200 modem. I just purchased both of the modem and router in January 2020. They worked fine for the first nine months and started to have this issue in October. 

I also have one satellite. The firmware is also upgraded to the newest. 

Router:

firmware version: V2.5.1.16

Satellite:

firmware version : V2.5.0.4

[FURRYe38]

Any progress on this? 

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@kejiang wrote:

My wifi connection has been going intermittently. It would go offline and go back online on its own on some occasions. Sometimes, it would just went completely off. This would happen at least once a day. 

It is connected with a Arris SB8200 modem. I just purchased both of the modem and router in January 2020. They worked fine for the first nine months and started to have this issue in October. 

I also have one satellite. The firmware is also upgraded to the newest. 

Router:

firmware version: V2.5.1.16

Satellite:

firmware version : V2.5.0.4

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[vajim]

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@kejiang wrote:

My wifi connection has been going intermittently. It would go offline and go back online on its own on some occasions. Sometimes, it would just went completely off. This would happen at least once a day. 

It is connected with a Arris SB8200 modem. I just purchased both of the modem and router in January 2020. They worked fine for the first nine months and started to have this issue in October. 

I also have one satellite. The firmware is also upgraded to the newest. 

Router:

firmware version: V2.5.1.16

Satellite:

firmware version : V2.5.0.4

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Did you fix this?