×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

RBR 50 satellite not connecting to internet after firmware update

MllI
Follower

RBR 50 satellite not connecting to internet after firmware update

Hi.  I rebooted the router and the satellite but problem persists. Any solutions?

 

Thanks

Message 1 of 2
KevinLiT
NETGEAR Moderator

Re: RBR 50 satellite not connecting to internet after firmware update

Hi MIII,

 

Welcome to the NETGEAR Community!!

 

I understand that your satellite is unable to connect to the internet after a firmware update. Please check the Orbi admin page to ensure that your RBR50 is connected to your RBS50. To view, navigate to the Manual Update page and verify that your satellite is also showing under your router.

 

Please follow the steps below to resolve this issue:

Navigate to http://orbilogin.com

Next, navigate to "ADVANCED"

Next, "Administration"

Then, "Firmware Update"

Finally, select Manual Update. 

 

Please navigate to the link below then skip to 1:33 in the video for reference: 

https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...

 

Best,

Kevin

Community Team

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 838 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7