RBR20 no internet on guest wifi

[firegaranger]

I'm having trouble with internet on my guest wifi. It stopped getting internet after I changed some wifi settings.

I've tried factory resetting, downgrading and upgrading fw.

Does anyone have an idea what I can do?

Current Orbi:

RBR20

2 RBW30

[MarkRamos]

I am same issue. Having keeps losing internet connection since update  As soon as I did the update, I notice that my wifi will say not connected once or twice a day. I have to hard reboot and it's fine. Anyone experience this issue? 

[KevinLiT]

Hello firegaranger, 

Welcome to the NETGEAR Community!

Which settings did you change on your RBR20?

Best,

Kevin 

Community Team

[firegaranger]

Daisy Chain Topology: Disabled
MU-MIMO: Enabled
Implicit Beam-forming: Disabled
Fast Roaming: Disabled
UPnP: Enabled
WMM (WiFi Multimedia): Enabled
Enable 20/40Mhz Coexistence: Disabled

[KevinLiT]

Hello firegaranger,

Please navigate to the following settings from the Orbilogin.com page: 

• BASIC> Guest Network. 

Is the setting "Enable Guest Network" selected?

Best,

Kevin

Community Team

[firegaranger]

Yep

[KevinLiT]

Hello firegaranger,

Thank you for your reply!

Please PM the following information so I can endorse you to our support team:

Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:

Please provide this information as soon as possible!
I look forward to hearing from you!

Best,
Kevin
Community Team