RBR20: periodic internet outages
We bought a 2-pack (RBR20 + RBS20) 2 months ago. Our connection speed is now exceptional connected to the fibre router. We really like the product. We moved to a new house four weeks ago and bought another RBS20.
But all this time our connection has dropped off once or twice a week. It's down for about 15 minutes. It never used to happen with our previous system (Airport Extreme).
Do you have any thoughts or simular expreiences?
Re: RBR20: periodic internet outages
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v22.214.171.124(Router Mode)>RBK853 v126.96.36.199(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111