RBR40 Router when press sync button the white rings do not flash

[eclipse31satx]

Hi, trying to sync an add on RBS20 satelite.  when i press the sync button the RBR40 router the white rings do not light up.   any ideas how to get the router to start syncing? 

[vajim]

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@eclipse31satx wrote:

Hi, trying to sync an add on RBS20 satelite.  when i press the sync button the RBR40 router the white rings do not light up.   any ideas how to get the router to start syncing? 

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https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite

[eclipse31satx]

thank you for your reply.  i have seen these instructions and video.   my problem is when i press the sync button on the RBR40 router the white ring does not light up and blink.  how do i get it to do that?  

[vajim]

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@eclipse31satx wrote:

thank you for your reply.  i have seen these instructions and video.   my problem is when i press the sync button on the RBR40 router the white ring does not light up and blink.  how do i get it to do that?  

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at this point I would login to the orbi login page using a pc and see if the sat shows up there.

otherwise perform a factory reset

[vajim]

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@eclipse31satx wrote:

thank you for your reply.  i have seen these instructions and video.   my problem is when i press the sync button on the RBR40 router the white ring does not light up and blink.  how do i get it to do that?  

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looking back over the instructions...i don't see the word white

[eclipse31satx]

yeah, youre right.  it says the rings will light up.   mine doesn't do that.  

[vajim]

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@eclipse31satx wrote:

yeah, youre right.  it says the rings will light up.   mine doesn't do that.  

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it says this..."

• Solid blue. If the LED is solid blue for 90-180 seconds, your router and satellite successfully synced.

all other colors is bad

The blue should eventually go away

If you still are concerned about a missing LED light on the sat I would check the login page then maybe a factory reset

[vajim]

here's something else that may help:

https://kb.netgear.com/000053233/How-do-I-manually-sync-my-Orbi-Outdoor-satellite-with-my-Orbi-route...

[eclipse31satx]

thanks but my issue is the router, all the directions say its supposed to light up to sync, but it is not doing that.   i press the sync button and i get no light to flash.   

[vajim]

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@eclipse31satx wrote:

thanks but my issue is the router, all the directions say its supposed to light up to sync, but it is not doing that.   i press the sync button and i get no light to flash.   

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So if you can't confirm that the sat is connected via the pc login I would do a factory reset