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RBR40 does not work with Ooredoo IPTV

Dabhani21
Aspirant

RBR40 does not work with Ooredoo IPTV

Any can help why my RBR40 is not compatible with Ooredoo IPTV
Message 1 of 4
FURRYe38
Guru

Re: RBR40 does not work with Ooredoo IPTV

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Check to see if IGMP is enabled on the RBR, Advanced Tab/WAN setup I believe. Might try disabling this if it's enabled. 


@Dabhani21 wrote:
Any can help why my RBR40 is not compatible with Ooredoo IPTV

 

Message 2 of 4
Dabhani21
Aspirant

Re: RBR40 does not work with Ooredoo IPTV

Firmware for Orbi RBR40 is 2.3.1.58
Modem info;
Huawei, model no. EchoLife HG8244H
Name; Home Gateway
Message 3 of 4
FURRYe38
Guru

Re: RBR40 does not work with Ooredoo IPTV

Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

 

Try option #2 first...


@Dabhani21 wrote:
Firmware for Orbi RBR40 is 2.3.1.58
Modem info;
Huawei, model no. EchoLife HG8244H
Name; Home Gateway

 

Message 4 of 4
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